Kenneth Michael & Associates
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Our Vision, Our Values—Our Promise to You:

When selecting a search professional to work with, often times you know nothing more about that person than the voice at the end of the phone.  Kenneth Michael & Associates search professionals adhere to a code of conduct that defines not only our working relationship with you-the client-but also amongst ourselves.

TEAMWORK

Cooperative effort by the members of a group or team to achieve a common goal.
  • The ability to efficiently and effectively accomplish a project or task as a unit.
  • Establishing an awareness and appreciation for each team member and the importance of their role.
  • Winning and losing as a team, with no finger pointing.
  • For each team member to be able to back each other up and never say, or want to say, “This is not my job.”
  • Looking out for one another and being supportive in the workplace.

ACCOUNTABILITY

Liable to being called to account; answerable.
  • Taking responsibility for each facet of the client relationship management process.
  • Realizing that the team’s successes are the result of each person’s contributions but also being aware that the team’s failures are the group’s responsibility.
  • Never saying “It’s not my responsibility or my fault".

COMMUNICATION

The exchange of thoughts, messages, or information, through speech, signals, writing, or behavior.
  • The ability to intelligibly, professionally and sincerely express ideas, praise or criticism.

URGENCY

The quality or condition of being urgent; pressing importance.
  • Understanding and acting upon each task with selfless diligence and realizing that the client is expecting immediate results and solutions.
  • Recognizing that there is always something to do.
  • Managing client expectations and then exceeding them.
  • Acting as if each action is being viewed by the client company and affects our team’s reputation.

PASSION

Enthusiasm for our work.
  • Loving what we do and always being willing to learn and grow.
  • Striving to improve.
  • Exhibiting drive and energy to exceed expectations of customers, shareholders, co-workers and the community.
  • Being available in core times and when needed.
  • Never being satisfied.

STRIVE FOR EXCELLENCE

Continually working toward the state, quality or condition of excelling; superiority.
  • Always performing each task with the urgency, integrity, accountability and teamwork that our company values, no matter how small or trivial the task may appear to be.

RESPECT FOR OTHERS

To feel or show deferential regard for each other; esteem.
  • Recognizing and congratulating one another for the team’s accomplishments.
  • Mentoring and developing junior team members.
  • Listening and acknowledging each member’s opinion and/ or ideas.

INTEGRITY

Steadfast adherence to a strict moral or ethical code.
  • Never compromising one’s morality for personal gain.
  • Basing one’s actions with a “team first” mentality.
  • Possessing the ability to diligently and ethically represent our team.

CREATIVITY

Characterized by originality and expressiveness; imaginative.
  • Constantly learning new ways to attain solutions more rapidly, effectively and efficiently.
  • Being an “out of the box” thinker.
 

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